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Candidate
Male, 33 years, born on 3 September 1992
Vitebsk, not willing to relocate, prepared for occasional business trips
Customer support agent
Specializations:
- Interpreter
Employment type: full time
Work experience 3 years 2 months
August 2017 — September 2020
3 years 2 months
International Crypto Trading Platform
Customer support agent
My job was to handle all kinds of customer requests through ticketing system and social networks.
I was responsible for:
- providing quality and timely assistance via Zendesk ticketing system;
- helping and guiding our community in Twitter and Facebook comments;
- handling customer reviews on Trustpilot and similar platforms.
Skills
Skill proficiency levels
Driving experience
Driver's license category B
Higher education
2021
Higher education
WSH we Wrocławiu
Management, Project management
2013
Higher education
Vitebsk State Technological University
Economics and Business Management, Finance and Commercial Activities
Languages
Citizenship, travel time to work
Citizenship: Belarus
Permission to work: Belarus, Russia
Desired travel time to work: Doesn't matter
