Responsible for the safety and security on board Administration of first aid Dealing with emergencies Providing an excellent service to the customers Represent the positive image of the company as brand ambassador Responsible for the inflight documentation

Coordinated the work of the council Assigned work and supervised volunteers as needed Recruited and trained volunteers for community service projects Reviewed and recommended improvements to existing community service programs Maintained email groups to facilitate community service Conducted meetings and workshops in hospice for children with physical and mental disabilities

Front desk: check in/out, answer calls, book rooms, guest service, upkeep on computer system Catering: arrange breakfast/dinner, assist as a waitress, work as barkeeper Housekeeping: cleaning rooms, provide amenities Organize: business meeting, personal events, city tours Assisted the general manager with scheduling tasks, doing news and information updates, scheduling tasks (contacting the person and venues), organizing venues Assisted sales and marketing department in making a pricing strategy (packages, adjust price), create or modify rate plans as per agreement, charge deposit/cancellation fees

Faculty of International Relationship, International Tourism Management