Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary. Translating all the necessary correspondence

Письменный и устный перевод документации компании

Письменный и устный перевод

Interpretation Translation Organization of meetings Preparation of presentations

• Translating various documents (HR; Ethical trading; Code of Conduct; Quality; HACCP; H&S; Environment; R&D (product specifications); Finance; Capex application forms; Capex project summaries; Legal documents; Customs documents; Business continuity plan etc.) • Translating e-mails (including audit notices and audit reports; order requests; notifications; announcements; inquiries etc.); Proofreading • Interpreting (negotiations; during business trips, Webex conferences; telephone conferences etc.) • Assistance in updating sites (Sedex etc) and while filling in and submitting the required reports (Quality; Environment; H&S etc.) • Conducting English lessons for employees (Beginner; Intermediate; Advanced levels) • Assistance while receiving foreign delegates (invitation letters; hotel reservations etc. ) • Supporting Management Group with other projects when necessary

Official interpreter for a team of short-term international observers from OSCE during Belarus Parliamentary Elections

MBA course in Human Management

Филологический факультет, Английский язык. Немецкий язык.